Shipping and No Return Policy for Bike Tech

Effective Date: January 1, 2023

Thank you for choosing Bike Tech for your cycling needs. We are committed to ensuring your satisfaction with every purchase. Below, please find our shipping details and our no return policy which reflects our commitment to providing excellent customer service.

Shipping Policy

1. Processing Time:

• Orders are processed within 24-48 hours of receipt. Should there be any delays, you will be promptly notified by email.

2. Shipping Methods and Costs:

• Various shipping options are available at checkout. Costs are calculated based on the weight and dimensions of the items, as well as the delivery destination.

3. Delivery Estimates:

• Delivery times vary based on the shipping method chosen and the final destination. Tracking information will be provided for all orders to ensure you can follow your shipment’s progress.

4. International Shipping:

• Bike Tech is proud to offer international shipping. Please note, international customers are responsible for handling any customs, duties, or taxes imposed by their local regulations.

No Return Policy

1. All Sales Are Final:

• We endeavor to provide extensive product information and clear imagery to help you make informed decisions. All purchases at Bike Tech are final, and we do not offer returns, exchanges, or refunds except in specific circumstances.

2. Exception Policy:

• If you receive a defective or damaged item, please contact us at [[email protected]] within 7 days of delivery. Include photos of the defect or damage to expedite the process. We will assess the issue and, if applicable, arrange for an exchange of the same item.

3. Cancellations:

• You may cancel your order provided it has not yet been shipped. If you wish to cancel an order, contact us immediately. Once an order has shipped, we cannot cancel it.

Contact Us: For any questions or concerns about your order or our policies, please do not hesitate to contact us at [[email protected]] or call our support team.